The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
"We only use customer information to fulfill orders. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfil your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others. If and when required, we will communicate with you about your order status using the Etsy “convo” platform.
"I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.
"Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.
Orders must be purchased before artwork is started / shipped. I will send customer a proof of custom ordered artwork before it is printed for approval when necessary. Do to the nature of our products and specific instructions, our products ARE NOT returnable. ONLY if the package AND product are damaged in shipping is exchanging possible. Return it immediately to your local USPS. To receive a replacement product, photos of both the original package and product must be provided by the customer and returned to Infinite Graphics. Only after I has received the original, will a replacement product will be shipped to the customer. There are some situations that require a refund. I must receive the returned product before a refund with be granted.
All sizes are approximate dimensions. Photo sizes are listed by height and width in inches unless otherwise noted in the listing.
Decals that only give height or width are listed by the largest side of the product. The other dimension will be made to keep the artwork proportional.
3M 40C 10R Control Tac Vinyl
Vinyl Graphics DO NOT adhere to all surfaces. Infinite Graphics DOES NOT guarantee adhesion. Apply at YOUR OWN risk.
Follow application instructions for the best result.
Applications Instructions are included in each individual listing.
Photographs are drop shipped from our vendor in cardboard envelopes or boxes depending on photograph size.
Decals are rolled and shipped with an application squeegee in cardboard tubes or boxes with application instructions. Instructions can also be found in our "Care Instructions" section.
Banners are also rolled and shipped in cardboard boxes or tubes.
Most items are shipped USPS Priority Mail unless other wise indicated or requested. Products can not be shipped over night. All products take 24-36 to properly dry.
Other products will be packaged and shipped by my discretion.
Wall Decal Wholesale prices (10% discount) apply when purchasing 10 or more of the same item.
Decals smaller than 10" are discounted after the purchase of 100 of the same design.
Please request a custom order. A reserved listing will then be created for you including the discount.
Simply request a custom order. Explain what you are looking for. I may respond with a few questions to further the process. Custom orders must be purchased before artwork is provided. Infinite Graphics will send a proof of the art work before it is printed for your approval. Customer can receive up to 3 proofs. More than 3 will add additional fees. Custom and Personalized orders ARE NOT returnable or exchangeable. If the package AND product are damaged in shipping you can receive a replacement product. Photos of both the original package and product must be provided by the customer and returned to Infinite Graphics for insurance purposes. After Infinite Graphics has received the original, a replacement product will be shipped sent.